How do I find my iPhone model?

Go to Settings, then General, then About, then Model Name. On older models without Model Name, the model number is printed on the back of the phone or on the SIM tray. Look for a code starting with the letter A followed by numbers.

How do I find my Samsung model number?

Go to Settings, then About Phone, then Model number. The code starts with SM- followed by letters and numbers. This same code is also printed on the back of most Samsung phones.

How do I find my iPad model?

Go to Settings, then General, then About, then Model Name. The model number is also printed on the back of the iPad, starting with the letter A followed by numbers.

How do I find my MacBook model?

Click the Apple menu in the top-left corner of the screen and select About This Mac. The model name and year appear in the window. A model number starting with A is also printed on the underside of the laptop.

What Phone Do I Have? Device Identification Guide

Q: What if my screen is too broken to read Settings?

If the screen is too damaged to read, look for the model number printed on the back of the device or on the SIM tray. You can also bring the device into any of our stores and we will identify it for you at no charge.

iPhone

01 Open Settings on your iPhone.
02 Tap General, then tap About.
03 Look for Model Name at the top. This shows the marketing name, for example iPhone 14 Pro.
04 If Model Name is not shown (older models), look for Model Number. Tap it to toggle between a short code and an A-number.
05 The model number is also printed on the back of older iPhones, or on the SIM tray. It starts with the letter A followed by numbers.

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Samsung

01 Open Settings on your Samsung phone.
02 Scroll down and tap About Phone.
03 Look for Model number. This is the code starting with SM- followed by letters and numbers.
04 The same SM- code is also printed on the back of most Samsung phones, below the battery on older models.

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iPad

01 Open Settings on your iPad.
02 Tap General, then tap About.
03 Look for Model Name at the top, which shows the marketing name.
04 The model number is also printed on the back of the iPad. It starts with the letter A followed by numbers.

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MacBook

01 Click the Apple menu in the top-left corner of the screen.
02 Select About This Mac.
03 The window shows the model name and year, for example MacBook Pro 14-inch 2023.
04 A model number starting with A is also printed on the underside of the laptop, near the regulatory markings.

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iPhone Variants

Pro, Plus and Max: how to tell them apart

Pro vs standard

iPhone Pro models have three rear cameras arranged in a square or triangular cluster, while standard models have two. Pro models are also slightly thicker and heavier. If you see three camera lenses on the back, you have a Pro model.

Plus or Max vs standard

Plus and Max models are noticeably larger and taller than standard models. If the phone feels significantly bigger in your hand, it is likely a Plus or Max variant. The screen on these models is visibly larger than on the standard size.

Screen too broken to read?

If the screen is too damaged to read Settings, look for the model number printed on the back of the device or on the SIM tray. You can also bring the device into any of our stores and we will identify it for you at no charge, then give you a repair quote on the spot.

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